Service & Maintenance Engineer

About the Role

As a Service & Maintenance Engineer, you are responsible for the periodic maintenance, inspection, and servicing of NIJL’s installed docking systems and access platforms worldwide.

You will:

• Perform inspections and preventive maintenance
• Replace components such as wheels, railings/gates, stair treads, and spare parts
• Repair hydraulic and electrical systems
• Adjust and maintain steel and aluminum structures
• Execute inspections in accordance with NIJL maintenance manuals
• Prepare quotations for inspections, spare parts, and modifications
• Follow up with customers to secure approvals and execute projects

On average, you will travel internationally approximately twice per month, depending on project location.

This is a dynamic role combining technical expertise, customer engagement, and commercial awareness.

Key Responsibilities

Develop & Expand Service & Maintenance Business

• Deliver professional service activities aligned with company standards
• Ensure full customer satisfaction
• Identify new opportunities within the installed base

Conduct Inspections

• Plan, coordinate, and execute annual inspection activities
• Perform both reactive and proactive maintenance
• Document required structural modifications

Prepare Quotations & Manage Spare Parts

• Prepare accurate proposals for inspections, maintenance, and modifications
• Ensure timely and competitive spare parts delivery
• Collaborate with Sales, Engineering, and Purchasing for major modifications

Essential Requirements

• Proven experience as a Field Service Engineer, Installation Engineer, or Maintenance Engineer
• Strong technical knowledge of:
  • Mechanical assembly
  • Hydraulics & pneumatics
  • Electrical systems
• Ability to read and interpret technical drawings and schematics
• Excellent diagnostic and fault-finding skills
• Strong communication and customer service abilities
• Commercial awareness and ability to recognize sales opportunities
• Willingness to travel internationally
• Relevant site safety certifications
• Valid driving license
• Certification for working at heights

Desirable Qualifications

• Experience in aviation or power & process industries
• Basic knowledge of control systems or PLCs
• Formal qualifications in Mechanical or Electrical Engineering