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Customer Satisfaction

Survey and feedback from Customers

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PRODUCT

How satisfied are you with the delivered product(s) of NIJL?
This section is to be completed by product users.
Technical design
Value for money
Transport packaging
Innovativeness
Ease of use
Safety
Footprint
Weight
Ergonomics

PROJECT MANAGEMENT

How would you rate our project management?
This section is to be completed by product coordinators.
How well did we keep you informed about the progress?
How adequate was the response to open issues?
How well did we stick to the time schedule?
Expertise project manager
Reliability contact person
Support contact person
Execution on site

SERVICE & SUPPORT

How satisfied are you with the NIJL Service & Support (inspections, maintenance, modifications, spare parts)?
This section is to be completed if you have contacted our support.
Reachability service contact person
Response time
Problem solving oriented
Availability service contact person
Value for money
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    Punterweg 4

    8042 PB Zwolle

    The Netherlands

    +31 38 202 80 20

    info@nijlgroup.com

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